Frequently Asked Questions
Everything you need to know about GA-DE beauty products and your shopping experience.
What is the status of my order and how can I track it?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.
Do you offer international shipping?
Yes, GA-DE ships to many locations worldwide. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.
Are GA-DE products cruelty-free?
We are committed to ethical beauty. GA-DE does not test its finished products on animals, and we strive to maintain the highest standards of safety and compassion.
What is your return policy for makeup and skincare?
If you are not entirely satisfied with your purchase, you may return unopened and unused products within 30 days of receipt for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
How can I find the right foundation shade for my skin tone?
Each product page includes a detailed shade guide and description. For personalized assistance, you can contact our beauty experts via the Live Chat feature for a professional recommendation.