Frequently Asked Questions

Everything you need to know about GA-DE beauty and your shopping experience.

Does GA-DE test its products on animals?

No, GA-DE is committed to cruelty-free beauty. We do not conduct animal testing on any of our products or ingredients, nor do we ask others to do so on our behalf.

What is the standard shipping time for orders?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and you will receive a tracking number via email once your package departs.

What is your return policy?

We want you to love your purchase. If you are not satisfied, you can return unopened and unused products within 30 days of delivery for a full refund. Please contact our support team to initiate a return.

How do I find the right shade for my skin tone?

Each product page includes a detailed shade guide and high-resolution swatches. If you need personalized assistance, our beauty experts are available via live chat to help you find your perfect match.

Are GA-DE products paraben-free?

Many of our products are formulated without parabens. We prioritize high-quality, skin-friendly ingredients. Please check the 'Ingredients' tab on individual product pages for specific formulation details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.